🔒 Privacy Policy
Your privacy matters to us. Learn how we protect and handle your data when you use Comprimir-Video services.
Last updated: October 2, 2024
Your Privacy Matters
End-to-End Encryption
Your videos are encrypted before upload and remain encrypted throughout the entire compression process.
Automatic Deletion
All processed videos are automatically deleted from our servers within 24 hours of processing completion.
No Human Access
Our automated systems process your videos without human intervention or monitoring.
Transparent Practices
We're committed to transparency about what data we collect and how we use it.
Information We Collect
Personal Information
When you create an account, we collect:
- Name and email address
- Account information (subscription plan, usage statistics)
- Payment information (processed securely through third-party providers)
- Communication preferences
Video Files
When you upload videos for compression:
- Video metadata (file size, duration, format)
- Temporary cryptographic hash for processing security
- Processing logs (compression settings, duration)
- Note: Video content itself is encrypted and automatically deleted
Usage Information
We automatically collect:
- Usage statistics (files processed, compression ratios)
- Technical data (browser type, device information)
- Analytics data (page views, feature usage)
- Error logs and performance metrics
How We Use Your Information
Service Provision
To process your video files, provide customer support, manage your account, and deliver our compression services.
Security & Fraud Prevention
To protect against unauthorized access, prevent fraud, and ensure the security of our platform and users.
Service Improvement
To analyze usage patterns, improve our algorithms, optimize performance, and develop new features.
Communication
To send you service updates, important announcements, and promotional content (with your consent).
Data Protection Measures
Encryption
All data transmission uses TLS 1.3 encryption. Video files are encrypted with AES-256 encryption at rest.
Access Controls
Strict access controls ensure only authorized personnel can access data, and only for legitimate purposes.
Data Minimization
We only collect data necessary for service provision and automatically delete unnecessary data.
Secure Processing
Videos are processed in isolated environments with no human access or monitoring capabilities.
Video Processing Security
Your videos are processed using automated compression algorithms. No human review or access to your video content occurs. Files are immediately destroyed after successful compression.
Your Rights
Access & Portability
You can request copies of your personal data and have it transferred to another service.
Correction
You can update or correct your personal information through your account settings or by contacting us.
Deletion
You can request deletion of your account and associated personal data. Note: Some data may be retained for legal compliance.
Opt-out
You can opt out of marketing communications while maintaining essential service communications.
To exercise your rights: Contact us at privacy@comprimir-video.com
Third-Party Services
Cloud Infrastructure
We use secure cloud providers (AWS, Google Cloud) for video processing. They process data according to our security standards.
Payment Processors
Stripe and PayPal process payments. We don't store payment card information on our servers.
Analytics
We use Google Analytics (privacy-focused configuration) and internal analytics for service improvement.
Communication
Email services and customer support tools process communications data securely.
Legal Compliance
GDPR Compliance
We comply with the General Data Protection Regulation (GDPR) for EU users, including data subject rights and lawful processing bases.
CCPA Compliance
California Consumer Privacy Act (CCPA) requirements are met for California residents, including disclosure and opt-out rights.
COPPA Compliance
Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13.
Questions About Privacy?
If you have questions about this privacy policy or our data practices, please contact our privacy team.
Policy Updates
We may update this privacy policy from time to time. We'll notify you of significant changes via email or through our service. The "Last updated" date at the top indicates when this policy was last revised.